Effective date: Feb 27, 2026
These Terms govern your use of the Nelvi mobile application (the "App").
If this Summary conflicts with the Terms below, the Terms below control.
By downloading, installing, accessing, or using the App, you agree to these Terms. If you do not agree, do not use the App.
The Service Provider grants you a limited, personal, non‑exclusive, non‑transferable, revocable license to use the App for your own purposes, subject to these Terms.
The App and all related intellectual property rights (including trademarks, copyrights, database rights, and other rights) are owned by the Service Provider and/or its licensors.
| Restriction | What it means |
|---|---|
| No copying or modification | Do not copy, edit, or alter the App or any portion of it without permission. |
| No reverse engineering | Do not attempt to extract source code, decompile, bypass protections, or discover how the App works internally. |
| No translations or derivatives | Do not translate the App or create derivative versions or competing "forks" based on the App. |
| No unauthorized use of branding | Do not use the Service Provider's trademarks or branding without authorization. |
The App uses third‑party services that are subject to their own terms and policies. Those providers may process limited data to deliver their services.
The App is not a medical device and is not intended to diagnose, treat, cure, or prevent any condition. Any information, reminders, logs, or insights are provided for general informational purposes only.
You must consult a qualified healthcare professional before making medical decisions or changing your treatment plan. Do not use the App as a replacement for professional medical advice, diagnosis, or treatment.
The Service Provider does not guarantee that any content or feature will be accurate, complete, or useful for your specific situation. You accept that you use the App at your own risk and remain responsible for your health decisions.
You are responsible for safeguarding your device and controlling access to the App. The Service Provider strongly discourages jailbreaking or rooting, which can reduce built‑in security protections and may cause the App to fail.
Some App features require internet access. The Service Provider is not responsible for reduced functionality caused by poor connectivity, lack of Wi‑Fi, or exceeding a data allowance.
Your carrier's terms apply. You are responsible for any charges, including roaming charges, that result from using the App. If you are not the bill payer, you represent you have permission to use the device and incur such charges.
You are responsible for keeping your device charged. The Service Provider is not responsible if you cannot access the App due to battery loss.
The Service Provider may rely on third parties to supply certain inputs or infrastructure. You agree not to rely solely on the App for any decision. The Service Provider is not liable for losses resulting from reliance on App functionality.
The Service Provider may modify the App, add or remove features, introduce paid features, or discontinue the App at any time. If charges apply, they will be disclosed clearly before you are charged.
The App is provided based on current operating system requirements, which may change. Updates may be required to continue using the App. The Service Provider does not guarantee the App will always be updated, compatible, or available.
The Service Provider may terminate or suspend access to the App at any time without notice, unless applicable law requires otherwise. Upon termination: (a) your license ends; (b) you must stop using the App and, if necessary, delete it from your device.
To the maximum extent permitted by law, the App is provided on an "as is" and "as available" basis. The Service Provider disclaims all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, availability, non‑infringement, and quiet enjoyment.
The Service Provider does not warrant that the App will be uninterrupted, secure, error‑free, or free from harmful components, or that any defects will be corrected.
To the fullest extent permitted by law, the Service Provider and its affiliates, officers, employees, agents, partners, and licensors are not liable for any indirect, incidental, special, consequential, or exemplary damages, including (without limitation) loss of profits, goodwill, use, data, business interruption, or other intangible losses, arising out of or relating to the App or these Terms.
This includes (without limitation) any losses related to: (a) health decisions or outcomes; (b) inaccuracies in content or tracking; (c) outages, delays, or performance issues; (d) data loss or device issues; (e) third‑party services or networks; (f) unauthorized access to your device; or (g) your failure to follow these Terms.
Cap: to the fullest extent permitted by law, the Service Provider's total aggregate liability will not exceed the amount you paid, if any, to use the App.
Some jurisdictions do not allow certain limitations. In that case, these limits apply to the maximum extent permitted.
You agree that any claims must be brought on an individual basis only. You waive any right to participate in a class, collective, or representative action against the Service Provider.
Any dispute or claim arising out of or in connection with these Terms, your use of the App, or related matters will be finally resolved by binding arbitration under the rules of the London Court of International Arbitration (LCIA).
The arbitration will take place in London, United Kingdom. The award may be enforced in any court of competent jurisdiction. Arbitration will proceed on an individual basis only (not as a class or collective action).
The Service Provider may update these Terms periodically. You should review them regularly. The Service Provider will notify you of changes by posting the updated Terms where they are made available.
Questions or suggestions about these Terms: hello@nelvi.app
This text is not legal advice. For enforceability (especially arbitration/class waiver and liability limits), have counsel review for your target jurisdictions.